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Pasifika FAQs whilst studying

There’s no such thing as a silly question – but there are questions we get asked a lot. If you’re wondering about something, you might find the answer here.

I am a new student to Massey University, are there any orientation programmes that I can attend?

Before the start of Semester One and Two, Massey University runs orientation programmes – these include a Pasifika orientation, which is a great opportunity to meet other Pasifika students, and find out what’s happening.

Details of the Pasifika orientation will be available close to the start of the semester.

You can also contact the Pasifika Learning Advisors to find out more information about the Pasifika Orientation Programme.

Why should I attend the orientation programme?

If you are studying at Massey for the first time, or you are returning after taking some time off, we recommend that you attend the Pasifika orientation. You will find out important information that will help you make a great start, and you will also get to know some of the Pasifika support staff and other students who can share your experiences. It’s a great way to get to know people on and off campus.

I need help with an assignment. Who can I ask, and how?

A: Whether studying internally or via distance learning, you can get help with your assignments in a number of ways, but your first step should be to have a chat with your Pasifika Learning Advisor

B: If you study on campus, or live close to one of our campuses, you can arrange a face-to-face meeting with a Pasifika Learning Adviser. Or you can call, email, or arrange to have a Skype or Zoom meeting.

C: You can access the Massey University Online Writing and Learning Link (OWLL). This is where you can find various online tools and resources to help you with academic writing.

D: You can also access support and information from the Pasifika Stream page. Post a question on the Discussion Forum, and one of our advisers will respond within 24 hours.

I feel a bit overwhelmed with my workload and need to get an extension for my assignment. How do I sort this out?

A: Contact your course coordinator/lecturer in advance of the assignment’s due date to ask for an extension. Please note that it is important that you have a valid reason for requesting the extension.

B: Contact the Pasifika Learning Advisor for guidance, and an appointment to help you with your assignment.

We had a family bereavement and I need some time out, need an extension for my work or have exams coming up that I can’t deal with. Who can I ask for help with this?

A: Contact your course coordinators/lecturers to inform them of the bereavement. You can seek an extension on any assignments due.

B: If you have an exam, you can apply for an impaired/aegrotat performance.

C: Talk to the Pasifika Learning Advisors and/or Pasifika Student Advisers in your college.

I'm getting a bit stressed with study and everything. Who can I go to for help?

A: Contact the team at Health and Counselling to book an appointment with a counsellor. 

B: Talk to your Pasifika Learning Advisors.

C: Talk to your family.

Where do I submit my assignment and how?

Assignments are submitted through Stream. For information see submitting assignments in Stream

Where do I access my course notes?

Stream is where all information about the courses you are enrolled in are stored. It is important that you access Stream daily.

I feel alone on campus, are there any groups that I can join?

A. Each Massey campus has a Pasifika Student Association. They organise social, cultural and study-related activities that brings together Pasifika students to support one another.


 Massey Albany Pasifika Students' Association (MAPSA) Facebook page


 Massey University Pasifika Students' Association (MUPSA) Facebook page


 Massey Association of Pasifika Students (MAPS) Facebook page

B: You can also add yourself to the Pasifika@Massey facebook page.

C: There are also a number of social clubs that you can join at Massey. For details see clubs at Massey

I am a distance learning student, how can I access the library to borrow books?

A. You can log in to My Library using your Massey login details. You can then select the books you want to borrow and click “submit”. The books will be couriered to your address.

You can also return these books by courier (for free) using a sticker that will be sent together with your books, and re-using the courier bag by turning it inside out.

B: You can contact the Pasifika Librarian to learn more about the workshops and support provided to Pasifika students within the Library. 

I just bought a new computer/laptop for my studies but I can’t afford to purchase the Office software. Can I get this from Massey University?

A. There is a range of software available for free for Massey University students. See Office 365 for students to download the required software.

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